* Required Fields
What's the whole process?
You need to submit the application first. Then
Waiting for Payment Cancelled
Verify Payment Amount
Service fee starts at 500JPY.
Usually, we wait your payment for 7 days.
How long does it take to review?
It takes 1 - 2 working hours.
Why Submit Button greyed out?
If you haven't got an account, please register. Most people can finish registration within 1 minute.
How can I view the applications I submitted?
Please click the "Service History" on the navigation bar.
How to pay it?
We support Paypal and Credit Cards.
What's the international shipping method?
EMS, Air Mail, Economic SAL, Printings and Letters
Can I pack my items and send them together?
Yes, you can. You can even pack the items bought from other websites/services.
This action could be done in "Warehouse", you can simulate it in "Warehouse", too.
Can I pick up my items directly?
No! All items must be shipped overseas.
How long can I store my items in Warehouse?
We offer a 30-day free storage. If your item exceeds this period, 500JPY are charged per item per week. Details here.
It is showed as something like "第一番号".
Usually, it is the Member ID, Payment Number, Payment Collecting Organization Number, etc.
It is showed as something like "第二番号".
The Second Number is also called "Confirmation Number".
Usually, it is the Phone Number you input when you made an order/application, Member ID, etc.
Sometimes, Second Number is not required.
Note: it should include any kind of their service fees, ticket printing fee, system usage fee, etc.
Please send us an Email with screenshots if you are not sure about the total amount. Our Email Address is here.
*The maximum possible amount of Convenience Store Payment is 300,000JPY.
We support 6
It should be the same as what convenience store you had chosen when you made the order/application.
When you change the Total Payment Amount, Total Cost will be updated automatically.
Total Cost Breakdown
Total Cost = Total Payment Amount + Our service fee
How service fee is calculated?
Total Payment Amount <= 5000JPY, service fee: 500JPY
5000JPY < Total Payment Amount <= 20000JPY, service fee increases 10% * (Total Payment Amount - 5000).
Total Payment Amount > 20000JPY, service fee increases 9% * (Total Payment Amount - 20000).
If you have questions about the payment method or payment currency, please view the general FAQ.
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