* Required Fields
What's the whole process?
You need to submit the application first. Then
Waiting for Payment Cancelled
Service fee starts at 300JPY.
Usually, we wait your payment for 7 days.
How long does it take to review?
It takes 1 - 2 working hours.
Why Submit Button greyed out?
If you haven't got an account, please register. Most people can finish registration within 1 minute.
How can I view the applications I submitted?
Please click the "Service History" on the navigation bar.
How to pay it?
We support Paypal and Credit Cards.
What's the international shipping method?
EMS, Air Mail, Economic SAL, Printings and Letters
Can I pack my items and send them together?
Yes, you can. You can even pack the items bought from other websites/services.
This action could be done in "Warehouse", you can simulate it in "Warehouse", too.
Can I pick up my items directly?
No! All items must be shipped overseas.
How long can I store my items in Warehouse?
We offer a 30-day free storage. If your item exceeds this period, 500JPY are charged per item per week. Details here.
Please Copy the whole URL of the item/product's page from your browser's address bar and the Paste it in this field to avoid typos.
Item Price should include Sales Tax.
Sales Tax in Japan is 8%.
税込 = Tax included
税抜 = Tax excluded
If 3000円(税抜) is shown on the seller's website, then you should input 3000 * (1 + 8%) = 3240.
*Note: your application will still pass even this value is wrong. We will correct it for you.
What if I buy multiple items?
If they come from the same URL, even with different properties(eg: colors), then input their total price and you must leave a message to us to indicate your choice such as size, color, quantity, etc.
If they come from different URLs, please submit the applications separately.
Our service fee is charged per URL.
*Contact us if the price is greater than 500,000JPY.
Fill 0 if it is free shipping or you don't know the exact value.
We will confirm it later.
Your application will still pass even if the value you input is wrong, we will correct it for you.
When you change the Item Price or Domestic shipping fee, Total Cost will be updated automatically.
Total Cost Breakdown
Total Cost = Item Price + Domestic shipping fee + Our service fee
How service fee is calculated?
let x = Item Price + Domestic shipping fee
x <= 2000JPY, service fee: 300JPY
2000JPY < x <= 5000JPY, service fee increases 12% * (x - 2000).
5000JPY < x <= 20000JPY, service fee increases 10% * (x - 5000).
x > 20000JPY, service fee increases 9% * (x - 20000).
If you have questions about the payment method or payment currency, please view the general FAQ.
If the seller increased the price before we buy, we will notify you by Email and arrange for you to make an extra payment for the increasing part without any service fee.
In this case, you can cancel this application and if you paid, you will receive the full refund later.
If the price is reduced, you will get the refund of the reduced part.
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